Currently there is alot of interference from personally owned routers on the 2.4Ghz band. We are encouraging everyone to move to the 5G band where there is no interference.
The 5Ghz band also offeres faster speeds than the 2.4Ghz band.
Here are instructions on how to set your wireless card to use the 5Ghz band. This does require that you have a dual
band wireless network device on your computer. If you do not have a dual band network card, you can easily purchase a USB Wireless Network adapter from Amazon. Here is a couple of links to one that works very well and are under $20.
Dual Band USB Network adapter
This model has an external antenna for better reception
Dual Band USB Network adapter with external antenna
If you have any questions or hesitations on
doing this, please contact the help desk at 918-293-4700.
At the bottom left of your screen click on the windows icon formally known as the start button.
Type Device Manager in the search bar and click on device Manager
Locate your wireless device. It will be under networking and will say something like Wireless.
Right Click on the wireless device and select Properties
Click on the Advanced tab. In the property Box look for Wireless Mode. In the Value Box change it to, IEEE 802.11a/n/ac
Click OK. Then close everything out. You are now on the 5G band. Enjoy!